Privacy Policy

Lumiio Inc. is committed to protecting the privacy of those using our products. We protect all the information that you provide us. We store your information in a highly secure environment.

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website. topics

What data do we collect?
Lumiio Inc. may collect the following data:
  • Restricted data: Personal identification information (Name, email address, phone number, full date of birth.)
  • Shared data: Data and statistics relating to medical diseases, illnesses and ailments, and treatments
  • Data about how you use our platform (see section on cookies below)
How do we collect your data?
You directly provide Lumiio Inc. with most of the data we collect. We collect data and process data when you:
  • Register online or place an order for any of our products or services.
  • Voluntarily complete a survey or provide feedback into our platform, our message boards or via email.
  • Use or view our website via your browser’s cookies.
Lumiio Inc. may also receive your data indirectly from the following sources:
  • Lumiio Inc. obtains data from various universities, institutions, and data sharing conglomerate when you consent to participate in research at these organizations.
How will we use your data?
Lumiio Inc. collects your data so that we can:
  • Perform statistical analysis and modelling on data entered
  • Provide deidentified datasets to the research and medical communities
Our legal basis for processing your data are:
  • Fulfillment of contract (operating the site for you)
  • Consent (asking you to participate in certain research projects)
  • Legitimate Interests (regulatory and law enforcement purposes)
The information you share with us regarding your identity, your health, and your survey responses will be de-identified and combined with information from other individuals. Only this de-identified data will be used in research analyses and the aggregate results will be presented at scientific conferences and in publications. These presentations and publications will never show any information that identifies you or any other individual in the registry.
How do we disclose your data?
Lumiio Inc. may provide de-identified data to a registry governing body and third parties who use it for purposes in accordance with the specific registry mandate while conforming to the limiting principle that only the minimum personal health information necessary for the purpose will be provided. We may share data with our registry community, staff, as well as with partners and vendors. Potential partners include, but are not limited to universities, pharmaceutical companies, hospital systems, governments, and regulatory bodies. Lumiio Inc. works with researchers who make requests for registry data to ensure:
  • No identifiable information is included
  • The appropriate agreements regarding data use and security are in place
  • The work is reviewed and approved by a Research Ethics Board
If required by law, Lumiio Inc. may disclose information provided by you to applicable parties.
How do we store your data?
Lumiio Inc. securely stores your data in our cloud datacenter. The personal and health information is protected by administrative, physical, and technological controls that adhere to industry best practices for security and safeguards of medical data against unauthorized access, collection, use, disclosure or disposal. The data is always encrypted at rest and encrypted in transit. The system has been architected by the Lumiio Inc. Cyber Security team and includes periodic vulnerability and penetration testing assessments at minimum once per month. Lumiio Inc. may keep your data for 10 years following the end of the project. Once this time period has expired, we will delete your data by deleting all your entered data from our system.
Who owns the data?
All information you provide to the registry in connection with the website is owned by you. By consenting, you grant Lumiio Inc. the right to maintain, use, and disclose your de-identified data as set forth in this privacy policy and the consent terms and conditions. You will have no rights to any inventions, commercial products or other such discoveries, and you will receive no economic benefit. Marketing Lumiio Inc. may send you information about products and services of ours that we think you might like, as well as those of our partner companies. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Lumiio Inc. from contacting you for marketing purposes or giving your data to other members of the Lumiio Inc. group. If you no longer wish to be contacted for marketing purposes, please contact info@lumiio.com (mailto:info@lumiio.com) with your request.
What are your data protection rights?
Lumiio Inc. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
  • The right to see your data – You have the right to request Lumiio Inc. for copies of your personal data. We may charge you a small fee for this service.
  • The right to correct your data – You have the right to request that Lumiio Inc. correct any information you believe is inaccurate. You also have the right to request Lumiio Inc. to complete information you believe is incomplete.
  • The right to have your data deleted — You have the right to request that Lumiio Inc. erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Lumiio Inc. restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Lumiio Inc.’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Lumiio Inc. transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to be notified if your data is stolen- You have the right to be notified of any breach involving your Personal Data. We will notify the appropriate data protection authority within 72 hours of detecting a breach involving your data. We will notify you as soon as possible after that.
Note that these rights may be restricted where they conflict with other people’s rights or various legal processes. And we can’t undo any processing that has already happened. Further, these rights to edit, delete, be notified of a breach and object to processing all apply to Personal Data and do not apply to De-Identified Data that, for example, has been shared by us with our partners or vendors. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us: Email us: info@lumiio.com (mailto:info@lumiio.com)
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org. How do we use cookies? Lumiio Inc. uses cookies in a range of ways to improve your experience on our website, including:
  • Keeping you signed in
  • Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
  • Functionality — Lumiio Inc. uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising — Lumiio Inc. uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Lumiio Inc. sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage your cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Lumiio Inc. website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Lumiio Inc. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 26 March 2020.
How to contact us
If you have any questions about Lumiio Inc.’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@lumiio.com (mailto:info@lumiio.com)
How to contact the appropriate authorities
Should you wish to report a complaint or if you feel that Lumiio Inc. has not addressed your concern in a satisfactory manner, you may contact the appropriate authority
In Canada:
  • Information Commissioner’s Office.
  • Web Address: https://www.oic-ci.gc.ca/en/submitting-complaint
  • Address Office of the Information Commissioner
  • 30 Victoria Street, 7th Floor
  • Gatineau QC K1A 1H3
  • 819-994-1768
In the US: You can register a HIPAA complaint with the Department of Health and Human Services here (https://www.hhs.gov/hipaa/filing-a-complaint/index.html) .
In the European Economic Area: You can contact the appropriate data protection authority here (https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm)
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Terms of Use

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using our online, or mobile services, including but not limited to the Lumiio website (“Lumiio.com” or the “site”), and our web platform applications provided by Lumiio ltd. and its affiliates (collective, “Lumiio”, “we”, or “us” or “our”) that post a link to these Terms (the “Service”).

Lumiio inc. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – SITE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. Unless otherwise stated, Lumiio’s products and service are not intended for children.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Prices for our products are subject to change without notice.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 7 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 8 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example joining our newsletter) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 9 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 10 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 11 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Lumiio inc., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 13 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Lumiio inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 14 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 15 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 16 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 17 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein. You agree that any claim or dispute you may have against Lumiio inc. must be resolved by a court located in Calgary, Alberta, except as otherwise agreed by the parties.

SECTION 18 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 19 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@lumiio.com